I did a presentation on conflict back in May this year wherein I spent time explaining the dual concern model. At the end of the presentation there was a question and answer session. One of the attendees asked how she could be move from the side of the model where she avoided conflict to the … Continue reading Intention and Assertion in Conflict
Tag: Conflict
Your path to victory …
Strategy is useful to conflict, but not in the way most people think about it. Strategy commonly seems to be thought of as a mapping out of actions that will lead to a particular goal. This can be true, but in the context of conflict you are dealing with other people. People are capricious. Organizations are capricious … Continue reading Your path to victory …
Articulate and Protect Your Interests
When asked what I do I often respond that I help people articulate and protect their interests. Most of the time the response I get is a puzzled look. I suppose it might be easier to say that I help people deal with conflict. However, that is not always true. What I do is help … Continue reading Articulate and Protect Your Interests