Intention and Assertion in Conflict
I did a presentation on conflict back in May this year wherein I spent time explaining the dual concern model. At the end of the presentation there was a question and answer session. One of the attendees asked how she could be move from the side of the model where
Mediation as Strategy
Mediation is a method of problem solving. Problem solving is one of the strategies associated with the dual concern model. One of the implications of viewing mediation as a method of problem solving is that it involves two or more parties who are highly interested in the outcome of their