Mediation is the process of using a trained third party neutral to moderate a dispute or conflict. More practically, a mediator helps to keep the parties focused on resolving the dispute. Today we will be discussing some of the benefits and problems of mediation.
In this episode we will talk about negotiation. Negotiation is a widely discussed topic. I did an Amazon search on the word negotiation and found that there were over 20,000 books on the topic. Our purpose here is not to learn what negotiation is, or how to do it well; our purpose here is toContinue reading “Negotiation”
In this episode we will explore the resolution and management of conflict. Conflict resolution is the process of finding a solution to a disagreement that has escalated into conflict. Conflict management is the process of minimizing the losses of time, energy, and resources associated with conflict. To deal with conflict successfully we need to changeContinue reading “Conflict Management and Resolution”
In this episode we will explore three conflict models. Conflict models are useful for analyzing conflict and strategizing your way through it. The models we will be taking a look at are the Drama Triangle, the Dual Concern Model, and the Six Style Topology.
In this episode I will introduce two tools that you can use to effectively manage conflict. They are self-awareness and active listening. These tools are useful in all aspects of life, but since our goal is to evolve control over conflict, we will maintain our focus on their utility for conflict.
In this eposode we will be talking about the story behind every conflict.
In this episode we will devise a working definition of conflict that will be useful in our attempt to understand and take control over conflict. We will begin by examining definitions of conflict. Then we will talk about what conflict is not. Finally, we will arrive at our working definition.
The Conflict Authority Podcast is about conflict and the things that people can do to take control over the conflicts in their lives. Listeners will learn about concepts of conflict management and resolution that they will be able to apply to their own lives.
The dual concern model is a model, one of many that exist, that is used to analyze reactions to conflict. I have mentioned this model in passing before. The dual concern model allows a person to gauge their own behaviors as well as the reactions of their counterparts on the other side of the conflict.Continue reading “Introducing the Dual Concern Model”
I first learned about conflict resolution in the United States Army. They didn’t call it conflict resolution in the army, they called it combat. The idea was that you win or you die. Confrontational? Yes. It has proven effective enough to make people think that their nation is doing something to be the go toContinue reading “My First Lessons in Conflict Resolution”