Mediation

Mediation is the process of using a trained third party neutral to moderate a dispute or conflict. More practically, a mediator helps to keep the parties focused on resolving the dispute. Today we will be discussing some of the benefits and problems of mediation.

Conflict Management and Resolution

In this episode we will explore the resolution and management of conflict. Conflict resolution is the process of finding a solution to a disagreement that has escalated into conflict. Conflict management is the process of minimizing the losses of time, energy, and resources associated with conflict. To deal with conflict successfully we need to changeContinue reading “Conflict Management and Resolution”

Conflict Models

In this episode we will explore three conflict models. Conflict models are useful for analyzing conflict and strategizing your way through it. The models we will be taking a look at are the Drama Triangle, the Dual Concern Model, and the Six Style Topology.

Tools for Managing Conflict

In this episode I will introduce two tools that you can use to effectively manage conflict. They are self-awareness and active listening. These tools are useful in all aspects of life, but since our goal is to evolve control over conflict, we will maintain our focus on their utility for conflict.

What is Conflict?

In this episode we will devise a working definition of conflict that will be useful in our attempt to understand and take control over conflict. We will begin by examining definitions of conflict. Then we will talk about what conflict is not. Finally, we will arrive at our working definition.

Introduction

The Conflict Authority Podcast is about conflict and the things that people can do to take control over the conflicts in their lives. Listeners will learn about concepts of conflict management and resolution that they will be able to apply to their own lives.

Introducing the Dual Concern Model

The dual concern model is a model, one of many that exist, that is used to analyze reactions to conflict. I have mentioned this model in passing before. The dual concern model allows a person to gauge their own behaviors as well as the reactions of their counterparts on the other side of the conflict.Continue reading “Introducing the Dual Concern Model”